Return & Refund Policy

Due to European directive 2011/83 you, as a consumer, have the right of withdrawal. This is a 14-day window of time in which you can back out of any online purchase. You can cancel your purchase even if you already paid for it. Our return policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange - but we’re a very small business so honey please don’t return stuff and just support us (insert heart emoji). Either way, here is some more information my lawyer made me write down:

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase. 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Gift-cards are non-returnable.

Late Or Missing Refunds  (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, as it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Support@TheSlutShow.Org.

Exchanges  (if applicable)

We only replace items if they are defective or damaged (so unless a product accidentally sets itself on fire or something, please don’t return it).  If you need to exchange it for the same item, send us an email at Support@TheSlutShow.Org and send your item to the address provided below:

The Slut Show
Postbus 51125
1007EC Amsterdam
The Netherlands

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping

To return your product, you should mail your product to the address provided below:

The Slut Show
Postbus 51125
1007EC Amsterdam
The Netherlands

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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